Med-device brand OS

A venture-backed medical-device company whose brand, sales and communications teams each needed content, and each had their own way of asking for it. In a regulated field, every claim has to be traceable to approved material.

One system, not three: a single place for all three teams to request, generate and review content, where nothing reaches the world without a person's approval.

Nam designed and built one engine for all three teams: one knowledge base, one guided intake, one review pipeline and one dashboard.

• Guided intake. A conversational flow captures what's needed, creates a brief and generates the first draft. It has no way to approve or publish anything.
• A knowledge center. Approved source material is parsed, classified and indexed for retrieval. Brand guardrails and design tokens are extracted separately and put into every prompt, not left to chance.
• A draft lifecycle. Drafts move through generation, review, approval and publication. Automated checks flag guardrail breaks and risky claims for the reviewer.
• Decks on demand. One-pagers and battle cards become presentation decks as a background job.

Every generation is logged with its prompt, the sources it used and its output.